FAQs
Questions? We got you.
HR
Is there a size requirement to use your HR services?
Our specialty is companies with up to 50 employees.
Do you service companies outside of Arizona?
We are certified by SHERM and work in Arizona and other states.
What are the benefits of hiring a third-party HR company?
We get asked this a lot…We come in as a non-biased third party which allows us to effectively listen to and resolve any company-related issues.
Why should I use your services instead of a software?
The human touch! We have a team of HR experts to handle complex payroll, delicate employee issues, and difficult compliance situations. We give your business the support it needs.
Do you administer payroll?
The human touch! We have a team of HR experts to handle complex payroll, delicate employee issues, and difficult compliance situations. We give your business the support it needs.
Bookeeping
What system is your team certified in?
All of our bookkeepers hold up to date QuickBooks Online ProAdvisor Certifications.
How quickly can I get started?
Right away! Our initial meeting allows us to understand your current books, or get the details needed to set up a new set of books for you.
Are Bookkeeping services customizable?
Absolutely! We most often assist clients with monthly reconciliations, financial review, AP/AR, and invoicing.
How often will I communicate with my bookkeeper?
As often as you like! At a minimum, you will hear from us for your financial review on the agreed upon interval, but we are reachable by email any time.
Admin Support
Does Project Pros outsource in other countries?
No, all of our employees are based in the Phoenix valley! We are proud to embrace local talent and are dedicated to truly exceptional service.
How will you be interacting with my clientele?
Our goal is to help facilitate strong, lasting relationships between your business and your clients. We follow any processes provided so your clients get the same service, regardless of who they’re working with.
I have specific systems I use, how does that work with your staff?
During our initial consultation, we’ll explore your existing systems and then work collaboratively to create the most effective means for your team and ours.
Does Project Pros only work virtually?
Our admin team works primarily from our office in Chandler, Arizona. We’re eager to offer support, whether virtually or in person, to cater to your business’ needs.